Data Systems and Rating Manager

Description:

The Data Systems and Rating Manager reports directly to the Director of Systems and Administration and is responsible for providing key support to the implementation of the QUALITYstarsNY, New York State’s quality rating and improvement system.  The Data Systems and Rating Manager supervises the work of the rating team; coordinates documentation review, ratings and appeals processes; and ensures consistency and accuracy of ratings. With the support of the Senior Director and Director of Systems and Administration, the Data Systems and Rating Manager leads the management of the database systems and reporting efforts, including ongoing planning and communication with the QUALITYstarsNY central office leadership and administrative team, to ensure deliverables are accurately executed and issues are resolved in a timely manner. The Data Systems and Rating Manager uses strong data analysis skills to create stories that enrich the understanding of the value of QUALITYstarsNY, leading the project’s use of data to measure progress and inform the development of project goals.

Responsibilities:

DUTIES AND RESPONSIBILITIES

Database Management & Monitoring

• Responsible for the management of QUALITYstarsNY’s database and other software systems
• Lead and manage communications with database developers to ensure database is running at full capacity
• Regularly build testing procedures and execute in testing environment
• Refine and maintain document review process and rating manual
• Build and run reports with consistency and accuracy related to statistical data, funding requirements, program goals, systems monitoring, and workflow
• Develop and maintain ongoing monitoring system for QUALITYstarsNY database and software platforms
• Perform data analysis regularly to inform project planning and reporting
• Generate potential new uses for data collection and analysis of data for this project

Leadership & Supervision

• Provide leadership in the areas of efficiency of data systems, the QUALITYstarsNY database, and overall progress towards meeting project goals
• Build central office administrative team capacity for implementing the QUALITYstarsNY rating and quality improvement systems and generating ideas for new applications for the use of data
• Facilitate weekly meetings with QUALITYstarsNY’s central office team to address issues and drive progress towards deliverables
• Support colleagues in their understanding and use of data for the project
• Supervise a team of Raters:

• • Train Raters to inter-rater reliability;
  • Provide training on using the data systems to review documents and input data;
  • Coordinate schedules and assign work, and
  • Manage workflow and work output.

Communication & Partnerships

• Respond to the project data reporting needs for staff, funders, and project stakeholders, according to an annual schedule, as well as on an ad hoc basis
• Perform presentations about analyzed data for internal project staff 
• Use communication platforms efficiently for ongoing interactions including follow up as needed
• Attend and contribute to project planning meetings and the development of the annual project calendar 
• Maintain efficient and organized records and files as part of the administrative team
• Engage in building relationships with key stakeholders, representing and promoting the work of QUALITYstarsNY locally and across the state at various events, trainings, and meetings.

Other

• Attend staff meetings and trainings as required.
• Perform special projects and other duties as assigned.

Qualifications: